As seen in the September 9, 2013 COMPTEL Connection
Midcontinent Business Solutions
Headquarters Location: Sioux Falls, SD
Q: What does your company do and how long has it been in operation?
A: Founded in 1931, Midcontinent Communications is the leading provider of data, video, phone services, and cable advertising production in the Upper Midwest, serving over 300,000 customers throughout 335 communities in North Dakota, South Dakota, Minnesota and Wisconsin.
Midcontinent Business Solutions provides Ethernet, wavelength and IP network solutions to carriers, government, large enterprise and small business.
Our Northern Plains Network (NPNet) is the region’s largest privately owned fiber-optic network providing the fastest speeds and greatest bandwidth in the Upper Midwest region with more than 6,400 miles of fiber-optic cable.
Q: To what do you attribute your company’s success in the communications industry?
A: Midcontinent constructs, owns and maintains the entire fiber footprint serving North Dakota, South Dakota, Minnesota and Wisconsin. Midcontinent’s commitment to innovation, our customers and the communities we serve, as well as the dedication of our employees, ensures that we are always at the forefront of new technology while putting the needs of our customer’s first.
Q: What have been the biggest obstacles your company has faced in the marketplace?
A: Deploying emerging technologies across a vast, predominantly rural service area and gaining industry visibility for the level of services or quality of services provided in our market place or region.
Q: What do you see as your greatest challenges going forward?
A: Maintaining a focus on developing competitive services delivered on a highly reliable network, meeting the service demands that the customer expects or requires to grow their business.
Q: What have been some of your company’s most recent achievements (new customer wins, new service/product deployment, etc.)
A: Midcontinent is the sole MEF-certified carrier in the region. We also were recognized by PC Magazine in November 2012 as the fastest Internet service provider in our region and second in the United States.
Q: Why is it important for your company to be a COMPTEL member?
A: COMPTEL provides outstanding networking, industry updates and educational opportunities. They also provide timely assistance with regulatory or legislative issues.